Implementing Best Practices to Improve Diversity, Equity, and Inclusion Through Hiring

A diverse workforce is essential for companies to thrive in today’s globalised business environment. Embracing diversity, equity, and inclusion (DEI) leads to a more innovative, creative, and dynamic workplace.

Diversity, equity, and inclusion (DEI) initiatives create a thriving, sustainable, and competitive organisation. Companies can reap numerous benefits by fostering a diverse and inclusive work environment. A diverse workforce brings together individuals with different backgrounds, experiences, and perspectives, which fosters a creative environment that encourages out-of-the-box thinking.

Organisations can develop innovative solutions and ideas that drive business growth by including various viewpoints. Diverse teams are more likely to consider multiple alternatives and weigh different viewpoints before making decisions. This results in more balanced and well-informed decisions, leading to better business outcomes. Organisations prioritizing DEI are more appealing to job seekers as they are committed to creating an inclusive and equitable work environment. A strong employer brand attracts top talent, giving the company a competitive edge in the market.


Studies have shown that organisations with diverse leadership teams consistently outperform their peers regarding financial performance. A focus on DEI can enhance a company’s bottom line by tapping into the potential of a more diverse talent pool. McKinsey & Company’s “Diversity Wins” report (2020) found that companies in the top quartile for gender diversity on executive teams were 25% more likely to experience above-average profitability than those in the bottom quartile. For ethnic and cultural diversity, top-quartile companies were 36% more likely to outperform their peers.

Implementing Best Practices to Improve Diversity, Equity, and Inclusion Through Hiring

Establish clear and measurable DEI goals for hiring.

Define specific goals and objectives for DEI within the organisation. For example, set achievable targets for increasing the representation of underrepresented groups and establish a timeline for progress.

Train hiring managers on unconscious bias.

Provide regular training for hiring managers to identify and mitigate unconscious biases. This will help them make more informed decisions during the hiring process.

Assess candidates based on role-related requirements (abilities and behaviours)

Evaluate candidates’ ability to perform specific job duties and requirements to minimise potential biases.

Establish clear and measurable DEI goals for hiring.

Implement structured interviews that follow a predetermined format, which can reduce the influence of personal biases and ensure a more equitable evaluation process.

Implement blind resume screening.

Remove personal identifiers, such as names and photos, from resumes to eliminate potential bias based on race, gender, or age.

Use inclusive language in job descriptions.

Remove personal identifiers, such as names and photos, from resumes to eliminate potential bias based on race, gender, or age.

Encourage employee referrals from diverse networks.

Incentivise employees to refer candidates from their diverse networks by offering bonuses or other rewards for successful hires.

Create a diverse interview panel.

Ensure that the interview panel comprises individuals from diverse backgrounds, which can help reduce unconscious bias and create a more inclusive interview environment.

Set diversity targets for candidate shortlists.

Establish diversity targets for candidate shortlists, ensuring that a diverse group of candidates is considered for every open position.

Utilise talent assessments to increase objectivity.

Using objective metrics and comparing candidates against predefined targets can reduce bias in the hiring process and ensure that companies select the best talent for their needs. We recommend using the Predictive Index Talent Optimisation platform, including behavioural, cognitive and job assessments.

Conclusion

Improving diversity, equity, and inclusion within an organisation offers many benefits that directly impact business performance and growth.

By committing to DEI initiatives, organisations can foster a more innovative, engaged, and resilient workforce better equipped to face the challenges of an ever-evolving business landscape.

Don’t hesitate to contact us for possible tools and solutions to improve DEI in your organisation.

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